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FAQ

Are there any order minimums?

Yes, non-stocked closures require a minimum order quantity. Quantity will vary by size

What is the minimum order for decorated closures?

Minimum run quantities vary per cap diameter from 60,000 to 200,000

What is Prop 65?

Please visit https://oehha.ca.gov/proposition-65/about-proposition-65 for information regarding Proposition 65

Do you provide an alternative metal closure that does not have BPA?

Yes, we offer BPA Non-intent closures

What are your stock colours?

We stock most diameters in black, gold and white

How do I get in touch with a Sales Manager for my Region?

Send an email to sfair@massilly.com and we will have an account manager reach out to you

What do I need to know to choose a closure?

You should answer these questions:

  • What is the GPI finish number of your glass?
  • What type of product will I be capping? Do I want a shallow skirt or a deep skirt
  • Do you require a cap for pasteurization or sterilization?
  • What colour do I want my caps to be?
  • Do you require a safety button?
  • How many caps do I need?
  • By when do I need them?

Where are you located?

Our office and warehouse are located at 406 Elgin Street, Brantford, ON, Canada, N3S 7P6

What are the main parts of a cap where artwork can be placed?

Panel, Channel and Skirt

Parts of the Bottle Cap 1

The panel is the top of the cap available with or without a button. Most of our caps have a wide channel, where you can place text. Text is not recommended on a Narrow Channel. Narrow Channel caps allow for jars to be stacked on top of each other.

Parts of the Bottle Cap 2

Example of a Narrow Channel

Do you have a side profile of the cap?

Yes, side profiles are available on the dieline that can be requested from your Account Coordinator.

How do I submit a design?

Please contact your Account Coordinator to get a New Item Request filled out. Artwork may be submitted via email.

How do I approve my artwork?

After submitting your artwork, your artwork will be reviewed and a proof and 3D rendering will be created for you to approve on our “Share and Approve’ website.

How many colours can I use on our design?

4-6 colours is usually the max

What type of colours can I use on my cap?

Massilly uses the Pantone Formula Coated Guide:

https://www.pantone.com/color-finder

What type of artwork files do you accept?

We use the latest Adobe Cloud version of Illustrator, Indesign, Photoshop and Acrobat and recommend vector graphics for reproduction.
We prefer outlined vector files with embedded images in an ai, eps or pdf format

Do I need to follow up after submitting my application through the website Careers page?

Thank you for your interest in Massilly North America. No, you do not need to follow up, your resume will go to our HR department. Please note that if you are selected for an interview, you will be contacted by phone or email.

I can’t find a job posted here that matches my skills. Can I still apply?

Yes, your resume will be kept on file for 3 months. If a position becomes available that aligns with your background and specific skill set, we will reach out to you.

Will I be informed if I’m not selected for an interview?

Only those who are selected for an interview will be contacted.

Do you offer Health Benefits for permanent employees?

Yes, all permanent, full time employees are eligible for Health Benefits after 3 months of employment.

Is your company located on the Brantford transit bus route?

Yes, we are located on the bus route on Elgin Street.

I applied through Indeed, should I apply through your website Career page too?

That’s not necessary, either way of submitting an application works.

Do I need to bring anything for my interview?

Bring a mask and your positive attitude

Are all Capping Machines the same?

No, we have a wide range of machines that suit every customer's needs. Many are custom-built to your specifications.

Does the Machine produce steam?

No, the Capping Machine needs to be fed with steam. It is designed to distribute the steam to all the necessary locations to make a perfect seal. That includes steam to warm the caps and to flush the headspace.

Do I need a steam fed Capping Machine?

That depends on your product. A hot-filled product will pull a vacuum once cooled. A steam fed machine will pull a vacuum when the product is still hot. This will ensure that you have a well-sealed product prior to cooling.

How quickly can I get a Machine?

The standard lead time is 16 - 20 weeks. However, we do have some machines in stock, to a generic design which is suitable for most customers' needs.

What is the biggest difference between the Capping Machines?

The Capping Machines are sized based on maximum speed and automation. We have speeds from 10 Jars per minute in a manual operation to 500 Jars per minute with a fully automated setup.

What power connections do I need?

Each Capper needs electrical, steam, water, and compressed air connections. The electrical voltage can be customized to your requirements.

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